Frequently Asked Questions (FAQ)

DO YOU DELIVER BALLOON BOUQUETS?

Yes, we deliver to locations near us. We currently deliver to the following zip codes for a $15 delivery charge:
87112
87111
87110
87123

As our business grows we plan on adding delivery services to other zip codes.

Please Note:

Delivery is only available on purchases of $25 or more.

If we are given an incorrect address or no one is available to accept the delivery, your order will go back to the shop and you can pick it up during our regular business hours. The delivery fee is nonrefundable.

Latex balloons cannot be delivered to hospitals. We can make all foil bouquets for hospital deliveries.

Some schools do not allow balloon deliveries. Please check with the school to find out their balloon policies prior to ordering.

HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER?

If you are placing an order for delivery you will need to place your order by 3:00pm the day before the delivery day. We do not deliver bouquets on Sundays or Mondays.

If you are placing an order for pick up at our store you will need to place your order at least 2 hours prior to pick up. All orders placed after 4:00pm will need to be scheduled for pick up the following day. Depending on demand some pickup times might not be available. Our shop is closed on Sundays and Mondays.

If you would like to schedule decorations for an event please call the shop to check availability. We do events 7 days a week. We encourage you to schedule for your event as early as possible.

DO YOU SELL OUTDOOR BALLOONS?

Yes, we sell outdoor balloons. We do not carry these balloons in stock but we can order them. We would love to visit with you about your outdoor balloon needs.

Some outdoor balloon options are:

17 inch and 36 inch Gizmo Balloons. (These are the ones you see at car lots)
4 ft, 5.5ft, and 8 ft. Cloudbuster Balloons. These can be used for indoor or outdoor events.

ARE BALLOONS DANGEROUS?

They can be….

WARNING:

CHOKING HAZARD – Children under 8 years old can choke or suffocate on uninflated or broken balloons. Adult supervision is required.

Keep uninflated balloons from children.

Discard broken balloons at once.

Also, never inhale Helium as this can cause suffocation, serious injury or death.

WHAT IS ULTRA HIGH-FLOAT?

HI-FLOAT balloon treatment is a solution of a plastic material dissolved in water. It forms a coating inside latex balloons that greatly reduces helium or air loss and extends its float time. For example, an 11 inch latex balloon floats 8-10 hours. With Ultra High Float the float time is extended to 1-2 weeks.

WILL YOU FILL BALLOONS THAT I PROVIDE?

Yes, we do have pricing to fill balloons that you provide. We will fill latex and mylar/foil balloons. However, because of the many manufactures of balloons, we cannot guarantee the quality or longevity of the balloons you provide.

ARE BALLOONS BIODEGRADABLE?

Latex is made from rubber. It’s organic, made from the sap of rubber trees collected through an absolutely harmless tapping process very similar to that used for collecting the maple sap used for making syrup. It breaks down when exposed to the elements of nature, degrading at the rate of an oak leaf (about 6 months).

Foil balloons (also known as Mylar balloons) – are coated plastic and are not biodegradable.

Bubble Balloons are neither latex nor foil. They are made of plastic. They are durable, never oxidize, and are non-allergenic, but not biodegradable.

CAN I BUY BALLOONS TO RELEASE INTO THE AIR?

On the Rise does not support balloon releases.

We understand that sometimes balloons are accidently released into the air. Because of this, we include weights and bags with all balloon orders in an effort to decrease accidental releases.

 

If you have any additional questions or want more information, contact us via email, text, or call (505)355-5913.