Frequently Asked Questions (FAQ)

DO YOU DELIVER BALLOON BOUQUETS?

Yes, since we no longer offer a storefront for pick-ups, we have expanded our delivery services.  Delivery fees are based on the location.  Please call or text for pricing.

Please Note:

Delivery is only available on purchases of $25 or more.

If we are given an incorrect address or no one is available to accept the delivery, your order will go back to the shop and you can call to arrange another delivery.  Additional fees will apply.

Latex balloons cannot be delivered to hospitals. We can make all foil bouquets for hospital deliveries.

Some schools do not allow balloon deliveries. Please check with the school to find out their balloon policies prior to ordering.

HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER?

If you are placing an order for delivery you will need to place your order by 3:00 pm the day before the delivery day. Although we are closed on Sundays and Mondays, we may still offer delivery on those days depending on the order.

If you would like to schedule decorations for an event please call the shop to check availability. We do events 7 days a week. We encourage you to schedule for your event as early as possible.

DO YOU SELL OUTDOOR BALLOONS?

Yes, we sell outdoor balloons. We do not carry these balloons in stock but we can order them. We would love to visit with you about your outdoor balloon needs.

Some outdoor balloon options are:

17 inch and 36 inch Gizmo Balloons. (These are the ones you see at car lots)
4 ft, 5.5ft, and 8 ft. Cloudbuster Balloons. These can be used for indoor or outdoor events.

ARE BALLOONS DANGEROUS?

They can be….

WARNING:

CHOKING HAZARD – Children under 8 years old can choke or suffocate on un-inflated or broken balloons. Adult supervision is required.

Keep un-inflated balloons from children.

Discard broken balloons at once.

Also, never inhale Helium as this can cause suffocation, serious injury or death.

WHAT IS ULTRA HIGH-FLOAT?

HI-FLOAT balloon treatment is a solution of a plastic material dissolved in water. It forms a coating inside latex balloons that greatly reduces helium or air loss and extends its float time. For example, an 11 inch latex balloon floats 8-10 hours. With Ultra High Float the float time is extended to 1-2 weeks.

WILL YOU FILL BALLOONS THAT I PROVIDE?

No, since we no longer have a storefront, we are not able to fill your balloons.

ARE BALLOONS BIODEGRADABLE?

Latex is made from rubber. It’s organic, made from the sap of rubber trees collected through an absolutely harmless tapping process very similar to that used for collecting the maple sap used for making syrup. It breaks down when exposed to the elements of nature, degrading at the rate of an oak leaf (about 6 months).

Foil balloons (also known as Mylar balloons) – are coated plastic and are not biodegradable.

Bubble Balloons are neither latex nor foil. They are made of plastic. They are durable, never oxidize, and are non-allergenic, but not biodegradable.

CAN I BUY BALLOONS TO RELEASE INTO THE AIR?

On the Rise does not support balloon releases.

We understand that sometimes balloons are accidentally released into the air. Because of this, we include weights and bags with all balloon orders in an effort to decrease accidental releases.

If you have any additional questions or want more information, contact us via email, text, or call (505)355-5913.